CUSTOMER CARE

Hi!

 

I'm Lovisa the CEO of Skinnibacon.com. We hope that you love our fedora hats as much as we do. If you have any questions please do not hesitate to contact us or talk with us directly on our chat that is open between 5pm-10pm daily.

 

Happy shopping!

Have any questions or concerns? 

We’re always ready to help!

 

 

Call us at

323.426.4430

or send us an email to:

Info@skinnibacon.com

RETURNS

Please contact our customer service and we will gladly help you with your issues. We do refunds on a case by case basis. Please send an email to info@skinnibacon.com with your request or call 323.426.4430.

FAQ

Do you provide International delivery?

Yes we do provide International delivery. Give us your address and choose International shipping at checkout.

 

How do I return an item?

Please contact customer service if you have issues with your product and return your hat within 30 days. We recommend that you use Usps Flat Ground shipping. 

 

What is your refund policy?

Please contact customer service immediately. We do refunds on a case by case basis.

Do you make custom designs?

Yes we do. If you have a unique design in mind please contact us and we are certain that we can create the hat that you dream of. 

How do I track my order?

Once the package is shipped we will provide you with the tracking information.

 

How can I contact your couriers?

We will provide you with all the details once the package is shipped.

 

What are your delivery options?

Our delivery options are standard Domestic shipping 2-5 days delivery time and International shipping 3-4 weeks.

What sizes are your hats?

All of our hats come in size 56-58 with adjustable straps inside with the possibility to make your hat smaller. Please make sure to measure your head before purchasing. 

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323.426.4430

Info@skinnibacon.com

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